We’ve Lived the Frustrations—As Customers, Dealers, and Innovators
Dealer groups manage dozens of rooftops across brands, each with its own systems and ways of working. The result is a fragmented view of performance. Customer experience becomes inconsistent, and leaders lack clear visibility into what’s actually driving it.
What we heard:
"We don’t know why our performance is inconsistent. The indicators just aren’t there."
“We have reviews, surveys, and operational data, but they live in different systems and don’t connect.”
“We know customer experience matters. We just can’t prove its impact on performance.”
So we decided to do something about it.
A Team That Knows the Ground Truth—and Can Build Fast
CXPauto was co-founded by:
Vishnu Rajasingam, former Director of Digitalization at Volkswagen Canada and Head of Digital Innovation & E-Commerce at Genesis Motors.
The team behind Flipp, Canada’s most widely used retail shopping app (60M+ monthly users, $100M+ revenue).
We’ve led national rollouts of dealer CRM, online retail platforms, and connected vehicle programs. We’ve also built tech used by millions—delivered fast, and built right.
From Data to Decisions, Across Your Entire Operation
Performance Intelligence
See what's actually driving your numbers.We connect the data that matters: online reputation, lead flow, sales conversion, and customer feedback. The result is a clear picture of team and store performance for dealer group leaders and GMs. No more guessing why one rooftop outperforms another.
CX Intelligence
CX Guru automates review monitoring, response, and analysis across all your locations. It turns the noise of Google reviews, survey verbatims, and customer feedback into patterns you can act on. Flag emerging issues, identify top-performing staff, and give your team a consistent voice across every channel.
We're Already Working with Forward-Thinking OEMs and Dealers
Not sure where to start with AI? Start with your actual problems. We work with OEMs and dealers to identify where AI and agentic automation can make a real impact. We work together to deeply understand your workflows, your team's pain points, and where the gaps are. Then we build or recommend AI solutions that fit.Our approach is rooted in 30+ years of automotive operating experience and a team that has built and scaled technology platforms used by millions.
