Turn Your Handovers into High-Impact Moments
Delivery Sensei is your virtual coach for vehicle handovers. Powered by voice AI, it listens, learns, and helps your team deliver confident, complete, and customer-ready experiences.
Delivery is a blind spot.
Vehicle handovers are one of the most important moments in the ownership journey — yet they’re often the least measured and coached. Once the paperwork is signed, many stores lose visibility into what’s actually said, what’s missed, and how the customer leaves feeling.
No visibility into the conversation
Unless a manager is physically present, there’s no way to know what was said — or what wasn’t. Critical explanations can be skipped without anyone realizing until a problem arises.
Momentum drops at the finish line
After the sale, energy levels dip just when expectations are at their highest. Without a strong handover, customers leave with unanswered questions instead of confidence.
Missed topics = Costly follow-ups
When features aren’t explained or warranties aren’t clarified, customers call back confused — or worse, file defect claims that could have been avoided.
Coaching happens too late
By the time managers get feedback, the customer is gone. Without timely insight, consultants can’t correct course until the next delivery — if at all.
No data for improvement
Managers have no objective way to measure delivery quality, and consultants have no structured path to get better over time.
Delivery Coaching That Listens
Delivery Sensei turns every vehicle handover into a measurable, coachable event. Using voice AI, it listens (with consent), identifies what was covered and what was missed, and provides instant, actionable feedback for consultants and managers. It’s not about scoring for the sake of scoring — it’s about building confidence, consistency, and customer trust from day one.
Full Delivery Visibility
Know exactly what was discussed in every handover, without having to be in the room.
Automatic Topic Tracking
Flags missed explanations or unanswered customer questions so nothing slips through the cracks.
Instant Feedback
Delivers constructive tips right after the interaction, while the delivery is still fresh.
Real Question Capture
Records the actual questions customers ask, helping you refine training and materials.
Role-Play Onboarding
Lets new consultants practice in a safe environment and receive targeted coaching before going live.
Better Team Development
Gives managers clear, objective insight into performance trends and training needs.
We're Building with Early Partners
Delivery Sensei is in pilot development. We’re looking for forward-thinking dealerships who want to:
- Elevate their delivery experience
- Reduce rework and customer confusion
- Build a culture of consistent, high-performing consultants
